I’ve posted about this at Litratista and this recent press release from Konica Minolta should be really disturbing to those who are using their products. They have just announced their plans of their withdrawal from the camera and photo business. But current users of Konica Minolta will still get customer support since Konica Minolta will consign customer service operations. As for the service of cameras Sony will implement it. And this got me into thinking, customer support as in call center? And if it should be a call center, which one?